Privacy Policy
We built Paralel Me with privacy as our foundation. This policy explains how we protect your data and respect your privacy as you explore alternative life paths.
Our Privacy Philosophy
At Paralel Me, we believe your personal data and life decisions belong to you alone. That's why we've built a platform where privacy isn't just a feature—it's the foundation of everything we do.
Your timeline data represents your life's most important moments and decisions. We recognize the deeply personal nature of this information and have designed our systems from the ground up to ensure that you maintain control over your data at all times.
Unlike many digital platforms that monetize user data, our business model is based on providing premium features to subscribers—not on selling or leveraging your personal information. This fundamental difference shapes our approach to data collection, storage, and sharing.
Our Privacy Principles
Data Minimization
We collect only what's necessary for the platform's functionality and your personalized experience.
End-to-End Encryption
Your timeline data is encrypted on your device before being stored on our servers.
User Control
You maintain complete control over what data is shared and with whom at all times.
No Data Selling
We never sell your personal data to third parties under any circumstances.
Transparency
Clear, plain-language explanations of how your data is used and protected.
Privacy by Design
Privacy is built into every feature from the ground up, not added as an afterthought.
Policy Scope & Applicability
This Privacy Policy applies to all services offered by Paralel Me, including our website, mobile applications, and API integrations. It covers how we collect, use, store, and protect the personal information of all users, regardless of their subscription status.
By using Paralel Me, you agree to the terms of this Privacy Policy. If you do not agree with our practices, please do not use our services. We may update this policy periodically, and will notify you of any significant changes.
Data We Collect
We're committed to collecting only the data necessary to provide you with a meaningful and personalized experience. Here's a comprehensive overview of what information we collect and why.
Information You Provide
Data you voluntarily enter or upload to the platform.
| Data Type | Examples | Purpose | Required |
|---|---|---|---|
| Account Information | Email address, password (encrypted), name, profile photo | Account creation and authentication | Yes |
| Timeline Data | Life events, decision points, dates, emotional impact ratings | Core platform functionality | Yes |
| Alternative Path Data | Hypothetical scenarios, potential outcomes | Alternative timeline exploration | No |
| Cultural Context | Cultural background, family expectations, social influences | Enriching decision analysis with cultural factors | No |
| Survey Responses | Feedback on features, user experience surveys | Product improvement | No |
Automatically Collected Information
Data collected through your interaction with our platform.
| Data Type | Examples | Purpose | Required |
|---|---|---|---|
| Usage Data | Features used, time spent, interaction patterns | Improving user experience and platform performance | Yes |
| Device Information | Device type, operating system, browser type | Optimize platform for your device | Yes |
| Log Data | IP address, access times, error reports | Security and troubleshooting | Yes |
| Cookies & Similar Technologies Note: Essential cookies only; no tracking or advertising cookies | Authentication cookies, preference settings | Maintaining session and preferences | Yes |
What We Don't Collect
We believe in minimizing data collection to only what's necessary. We do not collect:
- Precise geolocation data (unless you explicitly choose to include location in your timeline events)
- Biometric data or health information (unless you explicitly include health-related events in your timeline)
- Content of your private messages with other users
- Browsing history outside of our platform
- Information from children under 16 years of age
- Social media profiles or contact lists (we don't request access to these)
Additionally, we use cookies only for essential functions like maintaining your login session and remembering your preferences. We do not use tracking or advertising cookies that follow you across websites.
How We Use Your Data
We use your data only in ways that directly benefit you and improve your experience on our platform. Here's a clear breakdown of how we use your information, what we allow, and what we prohibit.
Providing Core Services
Allowed Uses
- Creating and managing your personal timeline
- Generating alternative path scenarios based on your decisions
- Analyzing decision patterns and providing insights
- Enabling AI coach interactions based on your data
- Matching you with relevant community content
Prohibited Uses
- Using your timeline data for advertising
- Selling insights from your personal data to third parties
- Training general AI models on your private timeline content
Improving Our Platform
Allowed Uses
- Analyzing aggregate usage patterns to enhance features
- Identifying and fixing bugs or performance issues
- Developing new features based on user needs
- Conducting user research with explicit consent
Prohibited Uses
- Using individual usage patterns for targeted marketing
- Sharing individual usage data with third-party analytics providers
- Tracking your activity across other websites
Communication
Allowed Uses
- Sending essential service notifications
- Providing updates about features or policy changes
- Responding to your support requests or questions
- Sending newsletters or promotional material (with consent and opt-out option)
Prohibited Uses
- Sending marketing communications without consent
- Sharing your contact information with third parties
- Using your communication history for advertising purposes
Security & Legal Compliance
Allowed Uses
- Monitoring for suspicious account activity
- Preventing and detecting fraud or abuse
- Complying with legal requirements and regulations
- Responding to valid legal requests from authorities
Prohibited Uses
- Blanket surveillance of user activity
- Sharing data with authorities without legal requirement
- Using security measures to collect unnecessary data
Data Retention Policies
We retain your data only as long as necessary to provide our services and meet legal requirements. Here's how long we keep different types of information:
| Data Type | Active Period | After Deletion | Reason |
|---|---|---|---|
| Account Information | As long as your account is active | 30 days after account deletion | To allow for account recovery if accidental deletion occurs |
| Timeline & Decision Data | As long as your account is active | Immediately deleted upon account deletion | No business need to retain personal timeline data after account deletion |
| Community Contributions | As long as your account is active | Anonymized upon deletion or maintained if explicitly chosen | To preserve community value while respecting privacy |
| Communication History | 1 year from date of communication | 30 days after account deletion | To maintain support continuity and quality control |
| Usage Logs | 90 days | Fully anonymized after 90 days, deleted after 1 year | Security monitoring and performance optimization |
Legal Requirements & Exceptional Circumstances
In rare circumstances, we may need to process or retain data beyond our standard policies to comply with legal obligations, protect our rights or property, ensure platform security, or protect the vital interests of our users or the public. In such cases, we will limit processing to what is strictly necessary and, where possible, anonymize the data.
Data Sharing & Third Parties
Your privacy is paramount to us. We limit data sharing to only what's necessary to provide our services and comply with legal requirements. We do not sell your data under any circumstances.
With Other Users
How your data may be shared with other platform users.
| Scenario | What's Shared | Your Control | Shared? |
|---|---|---|---|
| Community Sharing | Anonymous, aggregated decision data and insights | Full control via privacy settings; opt-in only | |
| Decision Twins | Anonymous decision patterns (no personal timeline details) | Explicit consent required for each match | |
| Public Profile | Profile information you mark as public | Full control via privacy settings | |
| Direct Messages | Message content you send to other users | You control who you message | |
| Full Timeline Access | Your complete personal timeline | Never shared with other users |
With Service Providers
Third-party companies that help us operate our platform.
| Scenario | What's Shared | Your Control | Providers |
|---|---|---|---|
| Cloud Hosting | Encrypted user data stored on secure servers | Subject to strict data processing agreements | Amazon Web Services, Google Cloud Platform |
| Payment Processing | Transaction information for subscriptions | Only what's necessary to process payments | Stripe, PayPal |
| Customer Support | Support communications and account information | Only when you contact support | Zendesk, Intercom |
| Email Delivery | Email address and message content | Only for essential communications | SendGrid, Mailchimp |
With Legal Authorities
Circumstances where we may be required to share data with law enforcement or government entities.
| Scenario | What's Shared | Your Control | Notes |
|---|---|---|---|
| Valid Legal Requests | Account information and relevant data | Only when legally required | We evaluate each request for legal validity and scope |
| Legal Threats | Information needed to protect our legal rights | Only when necessary for legal defense | Limited to what's required for the specific legal issue |
| User Safety | Account information in emergency situations | Only when imminent risk of serious harm exists | Extremely rare; limited to genuine emergencies |
What We Never Share
Data Sales
We never sell your personal data to third parties for any reason.
Advertising Networks
We don't share your data with advertising networks or data brokers.
Third-Party Analytics
We don't use third-party analytics that track you across websites.
Social Networks
We don't automatically share your activity with social networks.
International Data Transfers
Paralel Me is based in the United States, and your data may be transferred to and processed in countries other than your country of residence. When we transfer personal data outside of the European Economic Area, United Kingdom, or Switzerland, we ensure that appropriate safeguards are in place.
We use standard contractual clauses approved by the European Commission and other legally valid mechanisms to protect your data during transfer. We also assess the data protection practices of our service providers and only work with those that can provide adequate protection for your data.
How We Protect Your Data
Security is integral to our privacy commitment. We employ industry-leading security measures to protect your data from unauthorized access, alteration, disclosure, or destruction.
End-to-End Encryption
Your timeline data is encrypted on your device before being transmitted to our servers, ensuring that only you can access the complete, unencrypted version of your personal timeline.
Secure Authentication
We implement industry-standard authentication methods including strong password requirements, multi-factor authentication, and secure session management.
Access Controls
We maintain strict access controls that limit employee access to user data on a need-to-know basis, with all access logged and regularly audited.
Secure Infrastructure
Our systems are hosted in SOC 2 compliant data centers with physical security controls, regular security patches, and network security measures.
Incident Response
We maintain a comprehensive incident response plan to quickly address any potential security issues, with protocols for notification in case of any data breach.
Regular Testing
We conduct regular security assessments including penetration testing, vulnerability scanning, and code reviews to identify and address potential vulnerabilities.
Your Privacy Controls
We believe that privacy requires control. That's why we've built comprehensive tools that give you full visibility into your data and the ability to manage how it's used, shared, and stored.
Data Access & Portability
Export your complete timeline data and account information in standard, machine-readable formats.
Privacy Controls
Adjust exactly what parts of your timeline are visible to the community, or keep everything completely private.
Consent Management
Review and update your consent choices for optional data processing and communications.
Data Correction
Update or correct any inaccurate personal information in your profile or timeline.
Account Security
Manage passwords, enable two-factor authentication, and review active sessions.
Data Deletion
Delete specific timeline entries or your entire account and associated data.
Rights Under Privacy Regulations
Depending on your location, you may have specific legal rights regarding your personal data. We honor these rights for all users, regardless of location:
- Right to Access - You can request a copy of all personal data we have about you.
- Right to Rectification - You can correct any inaccurate data we have about you.
- Right to Erasure - You can request deletion of your data (subject to legal requirements).
- Right to Restriction - You can ask us to limit how we use your data.
- Right to Portability - You can request your data in a machine-readable format.
- Right to Object - You can object to certain types of processing.
- Right to Withdraw Consent - You can revoke previously given consent for data processing.
To exercise any of these rights, please contact our Privacy Team at privacy@parallelyou.com or use the privacy controls in your account settings.
Privacy FAQs
We've compiled answers to common questions about our privacy practices. If you don't find what you're looking for, please contact our privacy team.
Still Have Questions?
If you have privacy questions not covered in this FAQ, please contact our dedicated privacy team.
privacy@parallelyou.comContact Our Privacy Team
We take your privacy questions and concerns seriously. Our dedicated privacy team is here to assist you with any inquiries about our privacy practices or to help you exercise your data rights.
Contact Information
Address
Paralel Me, Inc.
Attn: Privacy Team
123 Innovation Avenue
San Francisco, CA 94103
United States
Response Time
We aim to respond to all privacy inquiries within 48 hours.
Additional Resources
Data Protection Officer
Our DPO oversees our compliance with data protection laws and serves as a point of contact for regulatory authorities.
dpo@parallelyou.comRelated Documents
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Thank you for taking the time to review our Privacy Policy. At Paralel Me, we're committed to protecting your privacy while providing a transformative platform for exploring your alternative life paths.
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